Information Technology Capabilities Contract (ITCC)

 

A 10-year, $525 million dollar, Computer Sciences Corporation prime contract with USSTRATCOM to provide all LAN and desktop engineering, operations, and support services for over 6000 terminals.  McCallie is a CSC Teammate and provides the largest subcontracted team to ITCC.  Our support includes providing the Service Delivery Manager (SDM), a key program management position, and technical workforce across all areas of the program from Help Desk to Systems Engineering.  The SDM leads a fully integrated contract team of over 120 technical personnel providing 24/7 network operations and support.  McCallie was a key participant in architecting the service delivery organization and contract migration plan for ITCC transition from a Cost-Plus services contract to a performance-based, Fixed Price, managed services vehicle. The 60-day, Excellent-rated phase in period completed with handover of IT operations to ITCC on schedule, 1 October, 2004.  Seamless IT operations and support will continue throughout the 24-month migration period as the contract transitions to performance-based managed services using Service Level Agreements for governance.  ITCC contract options run through 30 September, 2014.